Accessing deceased recordsīefore you get access to these records, you may be asked for: You won’t be able to see the records of someone who made it clear that they didn’t want other people to see their records after their death. You can only see that person’s records if you are their personal representative (e.g most parents/guardians of a minor or a person with power of attorney for health care for a patient), administrator or executor. Records are usually only kept for three years after death. The law allows you to see records of a patient that has died as long as they were made after 1st November 1991. your information is accidentally lost, damaged or destroyed, or disclosed without permissionįind out more about clinical negligence and your right to feedback and complain about your care.information in your records is inaccurate.You can claim compensation if you suffer physical, psychiatric, or financial damage because: The NHS must reply to your request within 30 days. when the NHS needs the information to carry out its duties in the public interest such as planning healthcare services.when there is a legal obligation for keeping the information.There may be occasions when the NHS will not uphold your request, for example: the personal information has been collected online by services offered directly to children.your information is held without legal basis and you haven't given consent.your information has been unlawfully used.your information is no longer necessary.You may want to approach NHS Scotland to request that your information is removed from their records if you feel that: comply with legal and professional obligations.understand earlier decisions made about your care.the conditions for 'the right to be forgotten' apply.Information can only be removed from your records if: A note can be attached to your records explaining why you think the information is incorrect.If they decide the information is correct: A note will be attached to your records explaining why this has been done.A line will be put through it so that people can still read it but can see that it has been corrected.If they decide the information is incorrect: If you think information in your records is incorrect, you should first talk to staff providing your care who will then decide the best course of action. identify another person (except NHS staff who have treated you), unless that person gives permission.cause serious harm to your own or someone else's physical or mental health.You won’t be able to see information that could: ![]() NHS staff don't have to tell you if this has happened. Some information on your records may be kept from you. If you choose to be given a copy, you may get If you choose to view your records at your GP surgery or hospital, someone will probably be with you while you do this. If you are still unhappy, you have a right to make a complaint.įind out about giving feedback and making complaints about how your application has been dealt with. If you are unhappy with how your application has been dealt with, you should ask to speak to the person you sent your request to. You will usually receive your records within 30 days of making an application and paying the admin fee if applicable. ![]() If you make the request by email or online, unless otherwise requested by you, the information will be provided in a similar secure format. If you request additional copies, you will be told if an admin fee will apply. How much does it cost to view or get copies of your records? If you're under 12, your parents or guardians must apply to see your records on your behalf. Someone with responsibility for you can apply to see your records if any of the following apply: can’t make decisions for yourself and someone has been appointed to act on your behalf.Someone else can apply to see your records if you: You can usually apply if you're able to understand what is involved in asking to see your records. You may also need to fill in an application form and give proof of your identity. would like to get your records in a format that meets your needs.want to just see your records or also have a copy. ![]() You don't need to give a reason for wanting to see your health records. To see your records you will have to apply to the organisation that is responsible for them, for example: You have a right to see or get a copy of your health records.
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